Frequently Asked Questions
Do You Take Gift Orders ?
While we do not take any special request at this point, kindly write your request to us at care.pravaah@gmail.com and we will try to make your gift special. We have some great gift options all ready. You can head to the gifting section on our website.
Do You Take Bulk Orders ?
We create our products in small batches and do not mass produce. We request you to write to us care.pravaah@gmail.com with your requirement so we can assess any feasibility.
Product
What Made My Bed Linens ?
We strive to provide ideal working conditions and above industry standard pay. Learn more about the journey of your product here
Who Made My Table Linens ?
We strive to provide ideal working conditions and above industry standard pay. Learn more about the journey of your product here. For our latest collections, you can find all the information in the product description itself.
Are All The Product Sustainably ?
At Pravaah, mindfulness is extremely important to us. We try our best to source from the best suppliers in India and try gather as much information about the raw materials' journey before we buy. All our artisans are paid above industry standards and Pravaah is a 0 plastic company. Read more about our promise to the society and you, the customer here
What If An Item Is Out Of Stock ?
- At Pravaah, we create limited pieces per product to ensure each product is made with utmost care and attention. If you would like to buy a product that is out of stock, kindly write to us at care.pravaah@gmail.com or message us using the Whatsapp Icon on the website and we will try our best to get you the product or the next best alternative
What Is AZO-Free ?
Azo dyes are the most commonly used dyes in the textile industry today. These dyes are known to be potential carcinogens. Today regulated by the EU standards, dyes that do not contain the following harmful chemicals are safer and called azo free dyes. All Pravaah products are Azo free certified. Check certifications here
How Can I Believe That Product Dyed Using AZO-Free Dyes ?
Our dyer is one of Delhi’s foremost dyer in small batch dyeing. Post the dyeing process we got our fabrics tested to double check to authenticity by Intertek. The report for the same can be assessed here.
Are Hemp Fibers Stronger ?
Hemp is one of the most durable fibers on the planet – Hemp fibers are so strong they can replace metal and glass. Hemp fiber also has incredible tensile strength. Compared to cotton denim, 100% hemp fabric had 62% greater tear strength and 102% greater tensile strength.(Source) The tensile strength of our fabric can be seen in this report
How Is Gots Certification ?
- Global Organic Textile Standard (GOTS) s a textile production certification that limits the use of toxic bleaches, dyes and other chemical inputs during the production process of textiles. All cotton fabric used in Pravaah products is GOTS certified. (LINK HERE)
Hemp
What Is HEMP ?
Hemp is eco-friendly organic fibers. The most commonly used form of Hemp that is mass-produced for industrial use and associated products is the subspecies from the Cannabaceae Family of plants known as Cannabis sativa, which has been hailed as a versatile multi-purpose crop. With the sustainable development movement gaining pace, Hemp is the new eco-friendly alternative for conscious consumers. This new wonder crop presents an opportunity for producers and industrialists alike to tap into a previously unexplored domain of organic raw material.
Why Is Hemp Better Than Cotton ?
Hemp requires less water than cotton, grows faster than cotton and is overall more beneficial to the environment. Hemp is environmentally sustainable and requires fewer resources to cultivate. Irrespective of the considerable benefits Hemp is still not cultivated enough to replace cotton yet, with cultivation figures less than 1 million acres makes it unrealistic for hemp to take over the cotton demand.
Are Hemp Fabrics Safe For Children ?
Our bed linens have been tested to carry a pH of 7.0 making it extremely safe for even infants to sleep on. All products are created out of natural fabrics and dyed using Azo-free dyes.
How Are Hemp Fabrics Better Tan Most Natural/Synthetic Fibers ?
- Hemp fabrics are one of the best natural fabrics that is sustainable for the environment, requires next to 0 fertilizers, is breathable, long lasting, get better with every wash, are insulant, anti-bacterial to name a few.
Air freshener
How long does each tablet last?
Each tablet typically lasts between 45 to 180 days, depending on the
placement and level of ventilation in the area.
Where can I use the air freshener?
These tablets are best suited for low-ventilation spaces such as cupboards,
drawers, wardrobes, and powder bathrooms.
Can I use it in my car?
Not recommended. Our air fresheners are made with soy wax, which has a low
melting point and may melt in high temperatures such as inside a parked car.
What can I do with the tablet once the fragrance fades?
You can break it into pieces and use them as wax melts. Alternatively, you can
upcycle it into a scented candle — learn how here (https://www.instagram.com/
reel/CgTe_zZIudX/).
Is the air freshener safe to use around pets and children?
Yes, our tablets are made with non-toxic, phthalate-free fragrance oils and soy
wax, making them safer for use in homes with children and pets. However, keep
out of reach to avoid accidental ingestion.
Candles
How long will the candle burn?
Burn time depends on the candle size, bowl size, and room ventilation. Our
candles burn between 8 to 130+ hours. Please refer to the product description
for specific burn times.
What can I do with the terracotta pot once the candle is finished?
Our terracotta pots are triple-fired and food-safe. Once cleaned of leftover
wax, they can be reused as planters, serving bowls, or storage containers.
Is the candle biodegradable and eco-friendly?
Yes. Our candles are made with natural soy wax and unpainted terracotta,
making them biodegradable, non-toxic, and plastic-free.
If I burn only one wick from a multi-wick candle, will it last longer?
No. All wicks should be burned together for an even melt pool. Burning only one
wick may cause uneven tunnelling due to the candle’s "memory"
Are the candles safe to use around children and pets?
Yes, our candles use non-toxic soy wax and phthalate-free fragrance oils. Still,
always burn under supervision and keep out of reach of children and pets.
Brass
Will brass tarnish over time?
Yes, brass naturally develops a patina with use. This is normal and
safe, but you can polish it to restore its shine if preferred.
Are your brass items sustainable?
Yes. Our pieces are made from recyclable, long-life brass and crafted
in small batches by artisans — a low-waste and eco-friendly choice.
Is the brass cutlery and barware set gift-ready?
Yes! All our brass sets (all products above INR 999) come in
beautifully designed gift boxes, making them perfect for festive
gifting, weddings, or housewarmings — no additional packaging
needed.
How do I clean brass cutlery and barware?
Brass is best cleaned by hand. Use mild soap and warm water, and dry
immediately to avoid water stains. For deeper cleaning, you can also
try these traditional Indian methods:
- Lemon and Salt: Rub half a lemon dipped in salt over the surface,
then rinse and wipe dry. - Tamarind Pulp: Gently scrub with tamarind paste to remove tarnish
and restore shine. - Besan and Curd: A mix of gram flour (besan) and curd acts as a
natural polish for brass. - Vinegar and Baking Soda: Make a paste, apply it, and rinse off after
a few minutes. - Avoid harsh chemicals or dishwashers as they can damage the
natural finish.
Hemp Paper
What is hemp paper made from?
Hemp paper is made from the fibres of the hemp plant, a fast-growing and
highly sustainable crop. It’s an eco-friendly alternative to traditional woodbased paper.
Is hemp paper eco-friendly ?
Yes! Hemp requires no pesticides, less water, and grows faster than trees. Our
stationery is made from tree-free, chemical-free, biodegradable hemp paper.
Can I write on hemp paper with any pen?
Absolutely. Hemp paper works well with pens, pencils, markers, and inks,
without feathering or bleeding.
Does hemp paper have a texture?
Yes. Hemp paper has a natural, slightly fibrous texture that adds a rustic charm
to your notes, letters, or art. It’s strong, durable, and tear-resistant.
Can hemp paper stationery be customised?
Yes, we offer customisation options for our hemp paper products. Whether
you're looking for branded journals, event giveaways, or personalised gifting,
custom orders are available with a minimum order quantity (MOQ). Please reach
out (Link to Contact Us page) to our team for further details.
Coasters
What are these wool coasters made of?
Our coasters are handcrafted from pure, cruelty-free wool sourced directly
from small-scale sheepherders in Uttarakhand. Each piece reflects ethical sourcing and local craftsmanship.
Who makes the coasters?
These coasters are handmade by women artisans in Rishikesh, trained and
supported by a local grassroots initiative that empowers local women through
skill-building and sustainable income
Are these coasters eco-friendly?
Yes. From the ethically sourced wool to the handmade, plastic-free production,
our coasters are a low-impact, sustainable alternative for conscious homes.
Hemp home linens
What are hemp home linens made from?
Our linens are made from 100% hemp fibre, known for its durability,
breathability, and eco-friendliness. Hemp gets softer with every wash and is
naturally resistant to mould and UV damage
Are hemp linens eco-friendly ?
Yes. Hemp is one of the most sustainable fibres — it needs minimal water, no
pesticides, and regenerates soil health. Our linens are biodegradable and
chemical-free, making them kind to both skin and planet.
How do I care for hemp linens?
Wash with mild detergent in cold or lukewarm water. Line dry or tumble dry on
low. Hemp softens over time and becomes even more comfortable with each
wash.
Do hemp linens feel rough?
Not at all. While hemp starts out crisp, it softens naturally with use and washing
— offering a breathable, lived-in texture that's ideal for tropical and temperate
climates.
Are the dyes used safe and non-toxic?
Yes. We use Azo-free dyes, which are free from harmful chemicals and heavy
metals. This makes our bedsheets safer for your skin and better for the
environment.
Read more about Hemp and it’s numerous qualities on our blog.
For any further questions please to write to us at care.pravaah@gmail.com or message us using the Whatsapp Chat icon on the website.